EFCOG Best Practice #24
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Title: Electronic Routing & Approval
Facility: Savannah River Site, Aiken, SC
Point of contact:
Brief Description of Best Practice
WSRC uses an electronic approval process, built into our Work Management System, for all work package approvals.
Why the best practice was used:
To streamline the work package review/approval process.
What are the benefits of the best practice
The electronic review/approval process streamlines the work package approval process by:
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Electronically notifying
approvers of pending/required approvals
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Eliminating the manual routing
of hard copy work packages
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Eliminating the potential of
losing work packages
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Automatically updating work
package status based on obtained approvals
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Electronically capturing work
package approvals
What problems/issues were associated with the Best Practice
Initially, all support organizations "buying into" electronic review/approval process and having those organizations obtain the required Work Management System access/training to support the electronic review/approval process.
How the success of the Best Practice was measured
Work package processing time was reduced significantly, contributing an overall reduction in work backlogs.
Description of process experience using the Best Practice
Work Package review and approval has evolved from a manual routing of hard copy work packages to a streamlined process where all approvers have desktop electronic access to work documents and approve work packages electronically.
ISM Core Function and Guiding Principle to which the Best Practice relates
Core Function 5: Provide Feedback and Continuous Improvement
